Mailbox Meets Snowplow? Here's What to Do

If you mailbox isn't looking too pretty after a run-in with a snowplow, the says they can help.

If your mailbox was damaged after a recent snowstorm, please call Public Works at 708-535-4090 or complete an online service request.  Public Works will schedule a time to inspect your mailbox and determine responsibility. 

If your mailbox is located in accordance with the city’s standards and a city snowplow physically strikes and damages the mailbox, the Public Works Department will replace it with a standard mailbox. Please note that Public Works does not replace decorative or brick mailboxes. Instead, the department will reimburse you up to $40 for a decorative or brick mailbox. If your mailbox is incorrectly located or knocked down from the weight of the snow rolling off the plow, then you are responsible for replacing it. Read the city’s damaged mailbox policy, which is included as a PDF with this article.