Drivers who purchased gas from an Oak Forest BP station recently might have filled up with tainted fuel before it was recalled Aug. 21.
The BP located at 5548 W. 159th. St. is listed as one of many stations that received gas from a bad batch distributed from a refinery in Whiting, Ind. The location is among 20 others in Tinley Park, Frankfort, Mokena, New Lenox, Oak Forest, Palos Heights, Oak Lawn, Evergreen Park and Chicago Heights that sold the gas. Customers can also search a database to determine if they filled up on sub-par gas at other locations.
But chances are, they already know. Drivers using the fuel have experienced hard starts, rough idling, stalling, or other drivability issues.
Locations affected were instructed to immediately stop selling the off-specification fuel and to properly clean out their tanks and dispose of the material, according to a notice on BP's website. BP recalled 4.7 million gallons of gasoline last week, according to a Chicago Tribune report.
As of Monday, BP had received more than 6,500 claims from consumers, the company said in a press release. Thirty percent of them came from Illinois residents.
The fuel was transported from the refinery to regional stations between Aug. 13–17. It was recalled Aug. 21. Gasoline now being distributed from the same refinery has undergone quality testing to guarantee it meets BP's standards, according to BP.
Consumers who believe they bought the off-specification fuel and need to file a claim for repairs can call 800-599-9040 or submit an online inquiry at www.bpresponse.com. BP currently has 80 representatives accepting calls and completing consumers claim intake forms. The Claim Intake Center is open from 7 a.m. to 10 p.m., seven days a week until further notice. 110 adjusters are currently on staff to administer the claims, according to a notice on BP's website.
Expenses covered under the claims program include:
- reimbursement for vehicle towing
- vehicle repair related to the fuel quality issue
- cost of the initial fuel purchased
- replacement personal transportation such as taxi or shuttles
- an allowance if one rental car of required, up to a maximum of 7 days
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